Frequently Asked Questions
Hopefully we can help answer some of your questions below. If you feel that you need any further assistance, please contact us. We are here to help!
Local Deliveries (JHB & PTA) orders may be delivered on the same day if placed early enough (before 9AM) and are often delivered within 1 working day.
Major Centers take between 1-2 working days for delivery.
Regional Centers take between 2-5 working days for delivery.
Local Deliveries (JHB & PTA) R86.25
Major Centres R119
Regional Centres R149
EASY RETURNS AND EXCHANGE
We have always set out to provide the very best product available, and we are confident that we have been keeping to that promise. If you feel like your order was not of the highest standard, we are going to do our utmost best to make this right. We would like to make a small ask, please ensure that it was purchased from us. That’s it. If you have any questions, please feel free to contact us on: Phone: 011 702 3089 Email: firstname.lastname@example.org There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items within 7 working days of receipt of your goods.
- You have 7 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from us.
- Please ensure that the item you are returning has not been opened.
HOW TO PROCESS A RETURN, EXCHANGE OR REFUND
Fill Out This Handy Form. That’s it. We’ll take care of the rest and get back to you within a working day. For more information please contact us on: Phone: 011 702 3089 Email: email@example.com
It is a seaweed extract (a gel like skin) wrapped around a juice through a process known as spherification and is a complementary good that goes with Bubble Tea and Frozen Yogurt normally but can be used in cocktails or on any other application you can dream of.
Bubble Tea is a Taiwanese drink which came about in the 1980’s and is gradually taking the world by storm. There are many varieties of bubble tea (some bubble tea’s do not contain any tea at all now) but traditionally it was a sweet milky tea shaken over ice and poured over black tapioca pearls (a chewy edible treat). Interestingly, bubble tea gets its name from the froth which is formed when the milky tea was shaken with ice.
In South Africa we are finding that the most popular variety of bubble tea is a fruity flavoured tea (think iced tea) which is served over bursting bobas, a little ball that pops with liquid flavour in your mouth.
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- At checkout you will see light blue information bar asking if you have a coupon. Click on ‘Click here to enter your coupon’.
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- You may now proceed to pay 🙂
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Some are, some are not.
We sell many brands on our website and it would be best to contact the brand directly to verify their halaal status.
Tapioca Pearls are processed by passing the starch through a sieve and being compressed into little balls. They are then boiled until they are a gummy texture and often sweetened with sugar afterwards. Our Tapioca Pearls are commonly used as a topping in traditional bubble tea.
You can make the more Traditional Milky Bubble Tea, which is sweet milky drink (originally it was literally just a tea base with milk and sugar shaken over ice) and poured over tapioca pearls. For the milky variety we would suggest using our flavoured powders.
Or you may make more of an Iced Tea Bubble Tea with Bursting Bobas at the bottom. This is the more popular variety here in South Africa we have seen that the most popular form of Bubble Tea is more of an
There are a variety of ways to make your own iced tea variety:
- You may buy an iced tea from your local super market to which you will add Bursting Bobas
- You may buy our Rooibos Infused Syrups and simply add water to the syrup and your Bobas
- You may brew your own tea and flavour it with a syrup of your choice to suit your preference and add your choice of toppings to it.
Normal straws simply won’t do the job, they simply are not thick enough for our toppings to be sucked up. If you prefer to stay away from our plastic straws (thank you) you may want to consider either our reusable Stainless Steel Bubble Tea Straw which are big enough to get the job done or our Fat Sized Biodegradable Straws.
We have already helped many independent Bubble Tea shops across South Africa start up as well as helped coffee shops and restaurants offer bubble tea as an additional drink on their menus.
It is important to remember that we are not selling a franchise, but do have a wealth of knowledge that we are more than willing to share with you. Feel free to visit our WHOLESALE SITE and see how we can help you. Let’s get the conversation started!