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BUBBLE TEA SHOP ONLINE- ABOUT US
About Us
At BTSO, our journey began with a backpack and a vision. Our founder was captivated by the unique charm of bubble tea during a backpacking trip across South East Asia in 2013. With a rich background in the hospitality industry and an unwavering belief in the potential of bubble tea, he returned to South Africa with a dream to stir up the local market.
From the humble beginnings of a stall in a Super Spar in Kempton Park, our passion for bubble tea bubbled over into popular markets around Johannesburg. Recognising a gap in the market, we launched South Africaโs first bubble tea online store in 2014, capturing the domain www.bubbleteashoponline.co.za โ a name synonymous with the nationโs most searched bubble tea phrase.
The company name โBubble Tea Shop Onlineโ encountered registration challenges with CIPC, leading to the approval of our alternative preference, BTSO. Thus, BTSO (Pty) Ltd came into existence.
As the business blossomed, so did our clienteleโs needs. Embracing change, BTSO transitioned into a wholesale supplier in 2016, becoming a cornerstone for bubble tea products in the country. Our founderโs living room and spare bedroom served as the initial warehouse, with the TV room doubling as an office โ a testament to our grassroots beginnings.
Our growth was organic but determined, leading us to move to a dedicated warehouse in Ferndale in 2020, and subsequently to a larger facility in Strydompark in 2021. The challenges of the global supply chain during the lockdown era sparked a shift in our strategy towards local production. This led to invaluable partnerships with local companies and the exciting venture into manufacturing our syrups on South African soil.
By 2022, our investment in a pioneering company marked the inception of South Africaโs only bursting boba manufacturer. That same year, we broadened our customer experience by opening a walk-in shop, inviting enthusiasts to immerse themselves in the world of bubble tea. A year later, we expanded our manufacturing prowess to include our very own powder blends.
Today, in 2024, BTSO stands as South Africaโs premier supplier of bubble tea ingredients, representing a portfolio of distinct brands and an expanded product line that includes coffee syrups, cocktail syrups, and more.
With our evolution from Bubble Tea Shop Online to Beverage Trade Supply Outlet, weโve redefined our identity to reflect the breadth of our expertise and offerings. BTSO is more than a name; itโs a commitment to quality, innovation, and the joy of bringing the finest beverage supplies to the South African market.
Join us as we continue to pour our passion into every product, crafting the perfect blend of tradition and innovation for all your beverage needs.
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